Return Policy

We will gladly provide a merchandise refund for your order within 14 days of receipt.  For hygienic reasons, we cannot accept returns on any bedding or open-packaged bedlinen which includes anything that has been washed or used.

 You can choose between a refund or exchange where goods are faulty, have been wrongly described, or are different from a sample shown to you. Please retain your receipt; we will be unable to process your return without a receipt.

Returns done in store can be processed immediately. However, returns by mail may take 2 weeks minimum to process and notification will be by email.

Clearance products: ALL SALES FINAL, NOREFUND OR EXCHANGES.

All items returned to Ed’s Linens will be shipped prepaid by the customer.  Feel free to contact us if you need to be advised on the best method of shipping. Goods shipped back to Ed’s Linens outside of Canada may incur extra duties and taxes. If you have any question regarding the above please call 604-270-4169 Monday to Friday 9:00  am to 4:30 pm WEST or email us at customerservice@edslinens.com

Returning Merchandise Purchased Online by Mail:

To exchange or return merchandise email us at customerservice@edslinens.com.

You will need to indicate the reason for return or exchange and the action to be taken such as exchange or refund.  Place the return form in the box with your merchandise.  Please see below for mailing instructions.

Please allow a minimum of 14 days for us to receive, inspect legitimacy and process your return.  If the item(s) to be returned are deemed acceptable and in line with our return policy we will refund the total value of the merchandise purchased including any taxes you were charged but excluding ANY delivery charge(s) including any extra duties or fees.  Adjustments to credit cards should appear within two billing cycles.  

Return Packages to, (using the carrier that is most convenient to you):

Mailing Address:

Ed’s Linens

Suite #160
6551 Westminster Highway,
Richmond, BC
V7C 4V4